Many times, people complaint about businesses they deal with. Failed deadlines and non conformance product are the most common problems. But what did they do to avoid it?
If I can recall, Einstein once said something like this: "if you keep doing the same things, you will keep getting the same results".
This works for both sides. When a provider fails you, if they don't change anything, they will keep failing. If they don't fail you, then you were lucky. Jut that... lucky.
If you keep trusting a provider based on the promisse to comply, you will kepp a high risk exposure on your purchase.
What should change? That's easy. People should not relly based on promisses. They should look for independent evaluation for a supplier, like ISO9001 certification. And companies shall adopt management systems (ISO or others) to correct they're failures.
Imagine this: with a few hunder euro/dolar I can create in a couple of hours a company to provide you... alternative medicines (many markets don't have it regulated). Do I know anything about that? NO. What will I tell you?
Trust me/my clients are my best advertising/my quality is my client feedback.
What you should consider:
would you expect me to say "I don't know anything about this subject?"/Is there a consistent and reliable feedback measurement?/ are you sure you are seeing the whole picture?
So if you keep rellying on promisses you will keep complainig about others failures. If they don't adopt a good management system, they will keep failing. Makes since right?
If you want to explore this subject a little bit further, drop us an email. Our contacts can be found on our webpage: www.qec-global.com
If I can recall, Einstein once said something like this: "if you keep doing the same things, you will keep getting the same results".
This works for both sides. When a provider fails you, if they don't change anything, they will keep failing. If they don't fail you, then you were lucky. Jut that... lucky.
If you keep trusting a provider based on the promisse to comply, you will kepp a high risk exposure on your purchase.
What should change? That's easy. People should not relly based on promisses. They should look for independent evaluation for a supplier, like ISO9001 certification. And companies shall adopt management systems (ISO or others) to correct they're failures.
Imagine this: with a few hunder euro/dolar I can create in a couple of hours a company to provide you... alternative medicines (many markets don't have it regulated). Do I know anything about that? NO. What will I tell you?
Trust me/my clients are my best advertising/my quality is my client feedback.
What you should consider:
would you expect me to say "I don't know anything about this subject?"/Is there a consistent and reliable feedback measurement?/ are you sure you are seeing the whole picture?
So if you keep rellying on promisses you will keep complainig about others failures. If they don't adopt a good management system, they will keep failing. Makes since right?
If you want to explore this subject a little bit further, drop us an email. Our contacts can be found on our webpage: www.qec-global.com
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